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Getting Started in Workforce Mobile

Learn key steps to getting started in the Workforce Mobile app. Workforce Mobile manages job lists and forms and lets you update the status of jobs when needed.

Using Jobs, Forms, and DVIRs in Workforce Mobile

This tutorial will guide you through the day to day tasks, that you will perform while working through assigned jobs.

Workforce Mobile App Course

This course provides detailed descriptions, an instructional video, and hands-on experience on key features of the Workforce Mobile App.

WorkPlan Driver Training - Starting Your Day - Logging In - AOBRD (Canada Only)

This training provides detailed instruction and demonstration of the login process in the WorkPlan application.

How to Enter Fuel Cost in WorkPlan App

Learn in 2 minutes how to fill out the Fuel Form in the WorkPlan application.

Fleet User - Alerts Inbox

This training provides a detailed walk through and instruction on the use of the InSight Alerts Inbox in the Fleet application.

Fleet Courses Admin

Fleet Integrated Video eTutorial

This eTutorial will provide detailed feature descriptions and step-by-step walkthrough on the use of Integrated Video in Fleet.

Admin Add-on Integrated Video

Fleet Access & Log In

This lesson will quickly guide you through accessing the fleet app and the login process. Take a look!

Course Admin User OEM

AEMP 2.0 Fleet Map Datapoints

This quick tutorial displays how to access and view AEMP 2.0 datapoints on the Map Vehicles List in Fleet.

Fleet Map & Maintenance AEMP 2.0 Datapoints

This quick tutorial display Map and Maintenance AEMP 2.0 datapoints in Fleet.

Fleet Map Overview

Take a Look! In this course, you will receive detailed descriptions and instructional videos of key features offered within the Fleet Map.

Hours of Service WorkPlan ELD for Drivers (USA)

This course is a detailed “How To” demonstration on the use of Verizon Connect WorkPlan ELD to ensure compliance of HOS regulations.

WorkPlan DVIR for Trailers

This course will guide you through key features and tasks of the DVIR process for trailers on your mobile device.

Driver Add-on Driver Apps

How to Configure Scenario Settings

This lesson provides a detailed guide through each setting option within the Scenarios Settings.

Settings & Layout Panel Overview

This lesson will provide insight on how Scenarios can improve cost and operation efficiency. Obtain a detailed walkthrough of each feature on the Settings and Layout panel of the Scenario screen.

How to Create & Manage Routes

This lesson will guide you through the Routing sections of the Scenarios screen, and walk through the steps to create a new route in Fleet.

How to Add Subusers in Fleet

Learn in 4 minutes how to add a new user to Fleet.

Hours of Service WorkPlan ELD for Drivers (Canada)

This course is a detailed “How To” demonstration on the use of Verizon Connect WorkPlan ELD to ensure compliance of Canadian HOS regulations.

Setting Up Base Markers in Fleet Hierarchy

This tutorial provides both video and printable step-by-step walk through on setting up markers in Fleet.

Video - Setting Up Base Markers in Fleet Hierarchy

Dispatch Tab Overview

This course will guide you through key features and tasks provided within the Dispatch Tab in Fleet.

Dispatcher Dispatcher Add-on Platform Features

Workforce for Dispatchers

This training will provide detailed instructions and demonstrations on key components of apps used by Dispatchers in Workforce.

Dispatcher Dispatcher Add-on Platform Features

Fleet InSight Alerts Course

Take a look! This course will provide an instructional demonstration and hands-on experience to guide you through the key features and tasks of the InSight Alerts screen.

Fleet Hierarchy Overview

In just 3 minutes this tutorial will provide a detailed description on how the Hierarchy works in the Fleet platform. You will find out how this feature can assist with structuring your organization and assigning access permissions within a single location. Take a look!

Setting Up Base Markers in Fleet Hierarchy

Learn how to setup your base markers within the organizational hierarchy in Fleet.

Navigation for Drivers

This eTutorial provides a detailed guide on features and use of the Verizon Connect Global Navigation application.

Fleet Drivers Fleet Driver Onboarding Driver

HOS for Admin (US)

This course provides a detailed look at tasks performed by administrators to maintain driver hours of service in Fleet.

How to Create an Equipment Asset Tracking (EAT) Status Report

This tutorial provides guidance on the setup of an EAT asset status report in Fleet.

Scenario List Panel Overview

This lesson provides a detailed guide through the List panel features within the Scenarios screen in Fleet.

HOS Updates for Admin (Canada only)

This course provides instructional videos and step-by-step guidance through ELD Admin functions within the Verizon Connect Fleet application.

Scenarios e-Tutorial

Learn how to utilize Scenarios within the Fleet platform. There are detailed descriptions, audio demonstrations, and hands-on opportunities within this e-tutorial.

Planner Planner Add-on Platform Features

Managing Fleet Subusers Course

The Managing Subusers course provides detailed instruction and hands-on demonstrations on the use of Subusers in Fleet.

How to Create Jobs in Fleet

Take a look! This relevant course will provide details instructions, an audio demonstration, and hands-on experience to ensure confidence with the job creation process in Workforce Management.

Dispatcher Dispatcher Add-on Platform Features

Fleet: My Account

This training provides detailed descriptions, audio demonstrations, and step-by-step instructions on the My Account features of Verizon Connect Fleet.

Scenarios for Route Planning (Learning Path)

Learn how to use Fleet Scenarios to identify and publish the most operational efficient routes based on the constraints you have specified.

Seatbelt Warning Alert

Take 5 minutes to learn how to quickly create a Seatbelt Warning Alert that will notify you when a driver is not buckled up at a speed you've set.

Safety Alerts Alerts

Fleet Hierarchy Course

This course will provide a detailed instructional hands-on experience on key features and tasks necessary to create and manage your fleet hierarchy.

Fleet Unidentified Miles for Drivers

This eTutorial will provide drivers guided step-by-step instructions to follow on their mobile device to claim, reject, add, or modify unidentified miles.

ELD - FLT ELD Fleet Courses eTutorials Fleet Tutorials Fleet Unidentified Miles Fleet Drivers Drivers Admin

Enhanced Non-Powered Asset Tracking

User User Add-on Assets

How to Setup a Hierarchy in Fleet

In just 7 minutes, this course will guide you through the tasks to successfully setup your organizational hierarchy in Fleet.

How to Create an Equipment Asset Tracking Alert in Fleet

This tutorial provides the steps to create a Category InSight Alert for asset types in Fleet.

How to Create Linked Stops in Fleet

This tutorial will demonstrate how to create, edit and view jobs with linked stops in Fleet.

How to Add Drivers in Fleet

This quick tutorial provides a detailed walkthrough on adding new drivers to Fleet.

Fleet Driver Screen Overview

In 5 minutes learn how to maneuver key features and tasks that make up the Driver Screen in Fleet.

My Account: Connect Vehicles Tab (For OEM Vehicles)

Learn how to maneuver and perform key tasks within the My Account Connect Vehicles tab.

My Account: Overview Tab

Learn how to maneuver and perform tasks on the My Account Overview tab screen.

How to Find EV Charging Stations on the Map

Learn how to enable, locate and view your electric vehicles (EV) on the Fleet map.

How to Create Electric Vehicle (EV) Reports

Learn how to create an EV InSight Alert and EV Scorecard report in Fleet.

Electric Vehicle (EV) KPI Scorecard

Learn how to create a KPI Scorecard using only metrics relative to electric vehicles (EV).

InSight Alerts Safety Report

In 4 minutes learn how to create a single report that displays only your created Safety Alert data?

Reports Safety Reports

Take 3 minutes to learn how to create a Speeding Alert that will notify you when your vehicles have exceeded the specified limit.

Safety Alerts Alerts

How to Create a Vehicle Safety Scorecard

Dashboards Dashboards- Safety Dashboards

How to Create a Driver Safety Scorecard

In 3 minutes learn how to create a Driver Safety Scorecard dashboard with safety metrics that you choose to monitor.

Dashboards Dashboards- Safety Dashboards

Operational Efficiency Dashboard OBT

This lesson will walk through features of the Operational Efficiency Dashboard in Fleet.

Driver Score App

Interested in learning about the Drive Score Coach App? Take a look at the instructional demo and detailed feature descriptions provided inside.

Driver Add-on Driver Apps

Viewing the Subusers Screen

This 4 minute tutorial demonstrates how to navigate through the Fleet Subusers screen.

Operational Efficiency Dashboard

This lesson will walk through features of the Operational Efficiency Dashboard in Fleet.

Dashboards Admin User Op Dashboards CR Dashboards OEM

OEM Feature Offerings

Chosse your preferred OeM and view the specific features in less than 5 minutes.

Fleet Integrated Video Installation

Verizon Connect Fleet Integrated Video Installation (Model 2)

Integrated Video

How To: Fleet Access & Log In

This course will guide you through the Fleet access and log in process.

Fleets & Teams Course

Take a look! In this course, you will obtain guided hands-on experience setting up fleets and teams while obtaining relevant information about each process step as it relates to the overall goal.

Workforce for Planners

This training provides detailed information, step-by-step instructions and demonstrations on key components of the applications used by Planners.

Planner Planner Add-on Platform Features

How to Setup an Integrated Video Report - OBT

In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.

HOS Adverse Driving Conditions

This tutorial will provide details about Hours of Service Adverse Driving Conditions, and guide you through the steps to enable this feature in WorkPlan. Next step guidance is provided at the completion of each screen. You must complete each screen of this quick tutorial to receive course credit.

Viewing Camera Statuses in Fleet

This tutorial details how to access the Camera List, check camera connection status, update camera status, and identify camera connection issues in Fleet.

Integrated Video Mobile App

This course will guide you through key features and tasks offered within the Fleet Integrated Video mobile app.

Fleet Add-on Integrated Video

Integrated Video Feature Overview

This lesson provides insight on key components of the integrated video... how it works to notify you of harsh driving events using AI video analysis.

Fleet InSight Alerts Inbox Overview

In just 3 minutes, experience a detailed overview of the InSight Alert Inbox features in Fleet.

How to Create, Assign and Locate Assets on the Map

This tutorial provides an overview of fleet assets, and demonstrates how to create, assign and view assets on the Fleet map.

Fleet AEMP 2.0 - How to Connect & Manage Assets

This tutorial demonstrates how to access, connect, and order AEMP 2.0 assets within the Fleet platform.

Fleet Asset Report AEMP 2.0 Datapoints

This tutorial demonstrates how to create and identify datapoints for mixed assets, to include AEMP 2.0 in the Fleet Asset Summary report.

Setting Up Base Markers in Fleet Hierarchy

Quick tutorial step-by-step on setting up Base Markers in the Fleet Hierarchy.

Fleet Road Editor Course

The Fleet Road Editor course provides a detailed instructional demonstration on key features and tasks of the Road Editor tool in Fleet.

Fleet Tags Course

This training provides detailed instructions and demonstration on the creation of vehicle, driver, and marker tags in Fleet.

Marker Categories eTutorial

This course will provide detailed guidance and hands-on experience with features and tasks on the Marker Category screen in Fleet.

Fleet User Fleet Onboarding Admin User OEM

Fleet Markers Course

Take a look! This course provides detailed instructions and demonstrations on the new improved Marker Tab layout and the various ways to create and setup markers in the Fleet Markers Tab.

Roadside Assistance

Take a look! Find out how to use Roadside Assistance in Fleet.

Admin User Admin Add-on Platform Features

How to Create an InSight Alert in Fleet

In just 7 minutes, view a step by step walkthrough on how to create and delete an InSight Alert in Fleet.

Wrong Order Alert

In 4 minutes learn how to create an alert that notifies you when a driver goes off the planned route for the day.

Alerts Op Alerts CR Alerts

Vehicle Utilization Scorecard

Learn in 3 minutes how to create a vehicle utilization specific scorecard that can reduce your costs and keep you informed about the state of your business operations.

Dashboards Op Dashboards CR Dashboards

In 4 minutes learn how to create a Late Alert that will notify you when a driver is not going to make the next stop on time. This will allow you to take a proactive approach to avoid a negative customer interaction.

Harsh Braking Alert

Take 4 mins. to learn how to quickly create a Harsh Braking alert that will notify you when a driver experiences an unexpected event while driving.

Safety Alerts Alerts

This eTutorial demonstrates how to create a Panic Alert that can quickly assist your drivers and notify you in an emergency situation.

Safety Alerts panic alert safety Alerts

Airbag Deployed Alert

In 6 mins. learn how to create an URGENT Airbag Deployed Alert which will notify you immediately when an airbag is deployed in one of your vehicles on the road.

Safety Alerts safety Alerts

Running Late Alert

In 5 minutes learn how to create a Running Late alert that will notify you when drivers are running behind on their scheduled route.

Alerts Op Alerts

Fuel Purchase History Report

Learn in 3 minutes how to create a report that shows how much fuel your vehicles are using over a specified period of time. This report enables you to analyze costs and make adjustments as needed.

Reports Fleet Cost Reduction Series

Hardware Installation Video

Are you a visual learner? This video provides a detailed walk-through of the steps to install Fleet vehicle and asset units.

Live Hardware Installation (CalAmp LMU3640) Video

This video will guide you step-by-step through a Fleet CalAmp LMU 3640 hardware installation. You will receive key step callouts throughout the process to ensure step and equipment identification. Take a look!

Troubleshooting CalAmp Non-Reporting Units

This tutorial provides step-by-step troubleshooting tips for non-reporting CalAmp units. You may also print the steps as needed.

Troubleshooting

Live Hardware Installation (LMU 3600/LMU 4200) Video

This video will guide you step-by-step through a Fleet hardware installation. You will receive key step callouts throughout the process to ensure step and equipment identification. Take a look!

Live Hardware Installation (Light-Duty Xirgo XT6300) Video

This video will guide you step-by-step through a Fleet LightDuty Xirgo XT6300 hardware installation.

Identifying Fleet Hardware

What hardware is on your vehicle or asset? This tutorial will provide a detail look at each Vehicle and Asset hardware type used by Verizon Connect Fleet.

Troubleshooting Xirgo XT6372

Need help troubleshooting Xirgo XT-6372 hardware issues? Take a look inside at troubleshooting techniques used by our professionals.

Troubleshooting

How to Create a Non-Reporting Unit Health Report in Fleet

This tutorial provides an instructional demonstration of the steps to create a Unit Health Report in Fleet.

How to Create an Electric Vehicle (EV) InSight Alert

Learn how to create an electric vehicle (EV) specific InSight Alert in Fleet.

Troubleshooting CalAmp NRU Steps

This document provides the CalAmp non-reporting unit troubleshooting steps covered within the tutorial.

Troubleshooting

Troubleshooting VT-400

Take a moment to printout or review online steps to troubleshoot your VT-400 Unit.

Troubleshooting

Troubleshooting Powered Asset Tracker TTU 2830

Take a look at the initial troubleshooting techniques used by our professionals to rectify issues with TTU - 2830.

Troubleshooting

Troubleshooting LMU - 2630

Need help troubleshooting LMU - 2630 hardware issues? Take a look inside at troubleshooting techniques used by our professionals.

Troubleshooting

Asset Battery Installation

This lesson guides you through the steps to quickly install an asset battery.

Troubleshooting - Pairing Units to Bluetooth on Mobile Devices

Need to connect the unit to your mobile device? Use this reference to guide you through the setup process. You can also choose to print out the steps at any time.

Troubleshooting

Basic NRU (Non- Reporting Unit) Troubleshooting

Need steps to check your non-reporting units? Take a look at this short tutorial before contacting the Support Team...it could resolve your NRU issue.

Troubleshooting

Xirgo 2060 Troubleshooting

Take a look at the initial troubleshooting techniques used by our professionals to rectify issues with Xirgo 2060.

Troubleshooting

How to Setup Bluetooth on Mobile Devices

Step-by-Step walkthrough

Troubleshooting

How to Test HD Diagnostic Connector for Power

This lesson will guide you through the steps to test your HD Diagnostic Connector for power.

Troubleshooting

Troubleshooting CalAmp Diagnostic Issues

If your CalAmp unit is reporting, but not reporting diagnostics, perform the troubleshooting techniques provided in this lesson.

Troubleshooting

Troubleshooting Non-Powered Asset Tracker TTU - 730

This tutorial provides step-by-step troubleshooting techniques used with TTU - 730 units. You may also print the steps as needed.

Troubleshooting

How to Test OBDII for Power

This lesson will guide you through the brief steps to test a OBDII for power.

Troubleshooting

Integrated Video Safety Alert

In 4 minutes learn how to create an alert that captures and notifies you in real-time of driving events that may be dangerous to the driver or damaging to the vehicle.

Safety Alerts Alerts

Vehicle Route Productivity Scorecard

Learn in 5 minutes how to create a graphical vehicle/driver productivity scorecard that measures driver performance against planned routes.

Dashboards Op Dashboards CR Dashboards

Excessive Idle Alert

In 5 minutes learn how to create an Excessive Idle Alert that will notify you when a driver exceeds your specified reasonable idle time threshold.

Alerts Fleet Cost Reduction Series

Utilization Report

In 3 minutes learn how to create a report that keeps track of vehicle usage in your fleet.

Missed Stop Alert

Learn in 4 minutes how to create an alert that will notify you when a driver misses a planned stop on the route.

Vehicle Usage Alert

Learn in 4 minutes how to create a vehicle usage alert that will notify you when your vehicles are being used outside of scheduled work hours.

Alerts Op Alerts CR Alerts

Detailed HDVDS Report

Do you need specific diagnostic details about your heavy duty vehicles? Learn how to quickly create a report that will send a detailed HDVDS (Heavy Duty Vehicle Diagnostic Sensor) report at your specified delivery schedule.

Reports Op Reports CR Reports Fleet Cost Reduction Series

GM - How to Identify and Manage EV Data in Fleet

In 8 minutes, learn how to identify and manage your electric vehicle (EV) data in Fleet.

Scorecard Report

Take 3 minutes to learn how to create a Scorecard Report that will keep you on top of operational performance, vehicle, and driver metrics.

Reports Safety Reports Op Reports CR Reports

Maintenance Alert

Take 5 minutes to learn how to create a Maintenance Alert that will notify you when scheduled vehicle maintenance is due.

Alerts Op Alerts CR Alerts

Fleet System Setup Details

Review the system requirements needed to appropriately setup the Fleet platform for optimal utilization.

Fleet Utilization Dashboard - OBT

This lesson will walk through features of the Fleet Utilization Dashboard in Fleet.

Engine Diagnostic Summary Report

In 3 minutes learn how to create an engine diagnostic summary report that summarizes all diagnostic information received from each vehicle over the selected time.

Hino Insight Fleet Features

This training course provides detailed instructions on key Hino Fleet features to include custom dashboards, custom report, maintenance integration, and pre/post-DVIRs.

OEM GM Ford Fuso Volvo RAM Hino

Hours of Service WorkPlan ELD for Drivers (Canada) Tutorial

This course is a detailed “How To” demonstration on the use of Verizon Connect WorkPlan ELD to ensure compliance of Canadian HOS regulations.

Hours of Service for Admin (USA)

This quick tutorial provides insight on updates for Administrators working with Hours of Service in Fleet.

Hours of Service Update for Admin (Canada français)

This course provides HOS admin with added updates and modifications made to the Fleet platform.

Spotlight App Course

This course provides detailed instructions and hands-on demonstation on the use of the Spotlight application for Supervisors.

Fleet Drivers Drivers Fleet Driver Onboarding Fleet Driver Add-on Driver Driver Add-on Driver Apps

Fleet Navigation Support Tools

This course identifies key support tools used by admin to setup and communicate routes to NavGE on driver mobile devices.

Fleet Utilization Dashboard

This lesson will walk through features of the Fleet Utilization Dashboard in Fleet.

Dashboards Admin User Op Dashboards CR Dashboards OEM

Scorecard Dashboard

This demonstration will guide you through the steps to create a new scorecard in Fleet.

Admin User Dashboards- OEM

Safety Speeding Report

In just 4 minutes learn how to create a single recurring report with your driver's speeding events sent directly to your inbox.

Reports Safety Reports

Vehicle Hours of Use Report

In just 3 minutes take control of your business operations and reduce costs by creating a recurring Vehicle Hours of Use report that lists each of these items in an organized format.

How to Create New Reports

Learn how to create a new Fleet report in just 4 minutes!

Admin User Reports OEM

Fleet Integrated Video AI Events & In-cab Alerts

This 7 minute tutorial will provide an overview of the AI Dashcam event triggers and in-cab alerts, to include a demonstration on how to setup AI events and in-cab alerts for drivers and fleet managers within the Fleet platform.

How to Setup an Integrated Video Report

In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.

Reports Safety Reports

How to Setup an Integrated Video Alert

This eTutorial will guide you through the steps to create an Integrated Video Alert in Fleet.

Admin Add-on Integrated Video

How to Access View & Download Videos in Fleet

Learn how to accurately access, view and download videos in Fleet.

Integrated Video integrated video

Fleet Integrated Video (Learning Path)

This learning path will guide you through all aspects of the Integrated Video features which include details on how integrated video works, how to access and utilize videos in Fleet, how to setup a video alert, and how to create and access video reports in Fleet.

Integrated Video

Fleet Vehicles Tab Overview Course

This course provides a detailed instructional demonstration of all key features and tasks offered on the Vehicles screen in Fleet.

Fleet Home Screen Overview eTutorial

Take a look at benefical features of the Home screen in Fleet.

Hours of Service Update for Admin 2022 (Canada)

This quick tutorial provides insight on updates for Administrators working with Hours of Service in Fleet.

Hours of Service WorkPlan ELD (Canada - Français)

Ce cours est une démonstration détaillée sur l'utilisation de Verizon Connect WorkPlan ELD pour assurer la conformité aux réglementations HOS canadiennes.

Navigation Support Tools Course

This course provides instructions, demonstrations, and hands-on experience with key tools used by administrators to monitor and manage driver navigation and routes. No registration required. Press the Register button to sign in automatically with your fleet credentials.

Navigation Global Edition Course

This course will guide you through the use of the Verizon Connect Navigation Global Edition application. Lessons contain detailed instructions, descriptions, and video demonstrations. No registration required. Press the Register button to sign in automatically with your fleet credentials.

Driver Add-on Driver Apps

How to View Camera Statuses in Fleet

This tutorial demonstrates how to view and identify camera statuses in the Fleet application.

How to Create & Manage Routes

This lesson will guide you through the Routing sections of the Scenarios screen, and walk through the steps to create a new route in Fleet.

Scenario List Panel Overview

This lesson provides a detailed guide through the List panel features within the Scenarios screen in Fleet.

Settings & Layout Panel Overview

This lesson will provide insight on how Scenarios can improve cost and operation efficiency. Obtain a detailed walkthrough of each feature on the Settings and Layout panel of the Scenario screen.

How to Configure Scenario Settings

This lesson provides a detailed guide through each setting option within the Scenarios Settings.

Fleet Integrated Video Installation

Verizon Connect Fleet Integrated Video Installation (Model 2)

Integrated Video

How to View Camera Statuses in Fleet

This tutorial demonstrates how to view and identify camera statuses in the Fleet application.

Integrated Video Mobile App

This course will guide you through key features and tasks offered within the Fleet Integrated Video mobile app.

Fleet Add-on Integrated Video

Integrated Video Feature Overview

This lesson provides insight on key components of the integrated video... how it works to notify you of harsh driving events using AI video analysis.

How to Setup an Integrated Video Report

In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.

Reports Safety Reports

How to Setup an Integrated Video Alert

This eTutorial will guide you through the steps to create an Integrated Video Alert in Fleet.

Admin Add-on Integrated Video

How to View Camera Statuses in Fleet

This tutorial demonstrates how to view and identify camera statuses in the Fleet application.

My Learning History