Fleet Education Services Portal
 
Fleet Onboarding
Fleet Onboarding
Quick tutorials that provide guidance through relevant tasks that help with getting started in Fleet.
8 Tutorials
ELD/HOS Compliance
ELD/HOS Compliance
Quick tutorials on key hours of service compliance tasks performed in Fleet and WorkPlan by admin and drivers.
6 Tutorials
Fleet Mobile Apps
Fleet Mobile Apps
Take a look at the available Fleet mobile apps! Each quick tutorial will provide a detailed demonstrate on how to use the features and tasks available within each mobile application.
6 Tutorials
Main Features
Main Features
Quick "How To" tutorials on each feature aligned with the Main section of the Fleet navigation bar.
12 Tutorials
Jobs & Routes
Jobs & Routes
Quick "How To" tutorials on each feature aligned with the Jobs & Routes section of the Fleet navigation bar.
9 Tutorials
Fleet Dashboards
Fleet Dashboards
Quick "How To" tutorials on each feature aligned with the Dashboards section of the Fleet navigation bar.
3 Tutorials
Fleet Reports
Fleet Reports
Quick "How To" tutorials on each feature aligned with the Reports section of the Fleet navigation bar.
11 Tutorials
Tasks Features
Tasks Features
Quick "How To" tutorials on features aligned with the Tasks section of the Fleet navigation bar.
9 Tutorials
Integrated Video
Integrated Video
Learn about the Verizon Connect Integrated Video product for Fleet users. Here, you will receive details on product use, and step-by-step guidance on all user tasks to quickly see the benefits on the investment.
7 Tutorials
Fleet Asset Tracking
Fleet Asset Tracking
Take a look at available tutorials offering detailed instructions, descriptions, and "How To" demonstrations on Verizon Connects' Powered and Non-powered assets.
3 Tutorials
Electric Vehicles (EV)
Electric Vehicles (EV)
Quick "How To" tutorials that provide step-by-step guidance on locating charging stations and electric vehicle statuses, creating EV alerts, scorecards, and reports in Fleet.
4 Tutorials
Installation & Troubleshooting
Installation & Troubleshooting
Find eTutorials and printable guides that assist with troubleshooting hardware installations.
20 Tutorials
Fleet Safety
Fleet Safety
Quick tutorials on the top safety features used in Fleet, such as setting up key alerts, scorecards, dashboards and more.
13 Tutorials
Cost Reduction
Cost Reduction
Learn in quick tutorials the best alerts, dashboards, and reports to have a positive impact on reducing your business costs.
9 Tutorials
CR Dashboards CR Alerts CR Reports
Operational Efficiency
Operational Efficiency
Quick tutorials on features that can positively impact your company's operational efficiency. Key features include, but are not limited to, specif alerts, dashboards, and reports.
6 Tutorials
Op Reports Op Alerts Op Dashboards
OEM
OEM
Learn how to use key features of OEM specific Fleet platforms.
3 Tutorials
GM Ford Fuso Volvo RAM Hino
WorkPlan Driver Training - Starting Your Day - Logging In - AOBRD (Canada Only)
WorkPlan Driver Training - Starting Your Day - Logging In - AOBRD (Canada Only)
This training provides detailed instruction and demonstration of the login process in the WorkPlan application.
FREE
10 mins.
Getting Started in Workforce Mobile
Getting Started in Workforce Mobile
Learn key steps to getting started in the Workforce Mobile app. Workforce Mobile manages job lists and forms and lets you update the status of jobs when needed.
FREE
5 mins.
Using Jobs, Forms, and DVIRs in Workforce Mobile
Using Jobs, Forms, and DVIRs in Workforce Mobile
This tutorial will guide you through the day to day tasks, that you will perform while working through assigned jobs.
FREE
5 mins.
Workforce
How to Enter Fuel Cost in WorkPlan App
How to Enter Fuel Cost in WorkPlan App
Learn in 2 minutes how to fill out the Fuel Form in the WorkPlan application.
FREE
2 mins.
Fleet User - Alerts Inbox
Fleet User - Alerts Inbox
This training provides a detailed walk through and instruction on the use of the InSight Alerts Inbox in the Fleet application.
FREE
3 mins.
Fleet Courses Admin
Fleet Integrated Video eTutorial
Fleet Integrated Video eTutorial
This eTutorial will provide detailed feature descriptions and step-by-step walkthrough on the use of Integrated Video in Fleet.
FREE
5 mins.
Admin Add-on Integrated Video
Fleet Access & Log In
Fleet Access & Log In
This lesson will quickly guide you through accessing the fleet app and the login process. Take a look!
FREE
2 mins.
Course Admin User OEM
AEMP 2.0 Fleet Map Datapoints
AEMP 2.0 Fleet Map Datapoints
This quick tutorial displays how to access and view AEMP 2.0 datapoints on the Map Vehicles List in Fleet.
FREE
2 mins.
Fleet Map & Maintenance AEMP 2.0 Datapoints
Fleet Map & Maintenance AEMP 2.0 Datapoints
This quick tutorial display Map and Maintenance AEMP 2.0 datapoints in Fleet.
FREE
2 mins.
Fleet Map Overview
Fleet Map Overview
Take a Look! In this course, you will receive detailed descriptions and instructional videos of key features offered within the Fleet Map.
FREE
15 min
User
Hours of Service WorkPlan ELD for Drivers (USA)
Hours of Service WorkPlan ELD for Drivers (USA)
This course is a detailed “How To” demonstration on the use of Verizon Connect WorkPlan ELD to ensure compliance of HOS regulations.
FREE
16 mins.
WorkPlan DVIR for Trailers
WorkPlan DVIR for Trailers
This course will guide you through key features and tasks of the DVIR process for trailers on your mobile device.
FREE
3 min
Driver Add-on Driver Apps
How to Configure Scenario Settings
How to Configure Scenario Settings
This lesson provides a detailed guide through each setting option within the Scenarios Settings.
FREE
10 mins.
Admin
Settings & Layout Panel Overview
Settings & Layout Panel Overview
This lesson will provide insight on how Scenarios can improve cost and operation efficiency. Obtain a detailed walkthrough of each feature on the Settings and Layout panel of the Scenario screen.
FREE
5 mins.
Admin
How to Create & Manage Routes
How to Create & Manage Routes
This lesson will guide you through the Routing sections of the Scenarios screen, and walk through the steps to create a new route in Fleet.
FREE
7 mins.
Admin
How to Add Subusers in Fleet
How to Add Subusers in Fleet
Learn in 4 minutes how to add a new user to Fleet.
FREE
4 mins.
Hours of Service WorkPlan ELD for Drivers (Canada)
Hours of Service WorkPlan ELD for Drivers (Canada)
This course is a detailed “How To” demonstration on the use of Verizon Connect WorkPlan ELD to ensure compliance of Canadian HOS regulations.
FREE
16 mins
Setting Up Base Markers in Fleet Hierarchy
Setting Up Base Markers in Fleet Hierarchy
This tutorial provides both video and printable step-by-step walk through on setting up markers in Fleet.
FREE
3 mins.
Video - Setting Up Base Markers in Fleet Hierarchy
Video - Setting Up Base Markers in Fleet Hierarchy
FREE
Dispatch Tab Overview
Dispatch Tab Overview
This course will guide you through key features and tasks provided within the Dispatch Tab in Fleet.
FREE
4 mins.
Dispatcher Dispatcher Add-on Platform Features
Workforce for Dispatchers
Workforce for Dispatchers
This training will provide detailed instructions and demonstrations on key components of apps used by Dispatchers in Workforce.
FREE
30 mins.
Dispatcher Dispatcher Add-on Platform Features
Fleet InSight Alerts Course
Fleet InSight Alerts Course
Take a look! This course will provide an instructional demonstration and hands-on experience to guide you through the key features and tasks of the InSight Alerts screen.
FREE
20 min
Admin User OEM
Fleet Hierarchy Overview
Fleet Hierarchy Overview
In just 3 minutes this tutorial will provide a detailed description on how the Hierarchy works in the Fleet platform. You will find out how this feature can assist with structuring your organization and assigning access permissions within a single location. Take a look!
FREE
3 mins.
Setting Up Base Markers in Fleet Hierarchy
Setting Up Base Markers in Fleet Hierarchy
Learn how to setup your base markers within the organizational hierarchy in Fleet.
FREE
3 mins.
Admin User
Navigation for Drivers
Navigation for Drivers
This eTutorial provides a detailed guide on features and use of the Verizon Connect Global Navigation application.
FREE
5 mins.
Fleet Drivers Fleet Driver Onboarding Driver
HOS for Admin (US)
HOS for Admin (US)
This course provides a detailed look at tasks performed by administrators to maintain driver hours of service in Fleet.
FREE
10 mins.
Admin
How to Create an Equipment Asset Tracking (EAT) Status Report
How to Create an Equipment Asset Tracking (EAT) Status Report
This tutorial provides guidance on the setup of an EAT asset status report in Fleet.
FREE
3 mins.
Scenario List Panel Overview
Scenario List Panel Overview
This lesson provides a detailed guide through the List panel features within the Scenarios screen in Fleet.
FREE
5 mins.
Admin
HOS Updates for Admin (Canada only)
HOS Updates for Admin (Canada only)
This course provides instructional videos and step-by-step guidance through ELD Admin functions within the Verizon Connect Fleet application.
FREE
3 mins.
Admin
Scenarios e-Tutorial
Scenarios e-Tutorial
Learn how to utilize Scenarios within the Fleet platform. There are detailed descriptions, audio demonstrations, and hands-on opportunities within this e-tutorial.
FREE
15 mins.
Planner Planner Add-on Platform Features
Managing Fleet Subusers Course
Managing Fleet Subusers Course
The Managing Subusers course provides detailed instruction and hands-on demonstrations on the use of Subusers in Fleet.
FREE
6 mins.
Admin OEM
How to Create Jobs in Fleet
How to Create Jobs in Fleet
Take a look! This relevant course will provide details instructions, an audio demonstration, and hands-on experience to ensure confidence with the job creation process in Workforce Management.
FREE
45 mins.
Dispatcher Dispatcher Add-on Platform Features
Fleet: My Account
Fleet: My Account
This training provides detailed descriptions, audio demonstrations, and step-by-step instructions on the My Account features of Verizon Connect Fleet.
FREE
25 min
Admin User OEM
Scenarios for Route Planning (Learning Path)
Scenarios for Route Planning (Learning Path)
Learn how to use Fleet Scenarios to identify and publish the most operational efficient routes based on the constraints you have specified.
FREE
4 Courses
Planner
Seatbelt Warning Alert
Seatbelt Warning Alert
Take 5 minutes to learn how to quickly create a Seatbelt Warning Alert that will notify you when a driver is not buckled up at a speed you've set.
FREE
5 mins.
Safety Alerts Alerts
Fleet Hierarchy Course
Fleet Hierarchy Course
This course will provide a detailed instructional hands-on experience on key features and tasks necessary to create and manage your fleet hierarchy.
FREE
20 min
Admin OEM
Fleet Unidentified Miles for Drivers
Fleet Unidentified Miles for Drivers
This eTutorial will provide drivers guided step-by-step instructions to follow on their mobile device to claim, reject, add, or modify unidentified miles.
FREE
5 mins.
ELD - FLT ELD Fleet Courses eTutorials Fleet Tutorials Fleet Unidentified Miles Fleet Drivers Drivers Admin
Enhanced Non-Powered Asset Tracking
Enhanced Non-Powered Asset Tracking
FREE
10 mins.
User User Add-on Assets
How to Setup a Hierarchy in Fleet
How to Setup a Hierarchy in Fleet
In just 7 minutes, this course will guide you through the tasks to successfully setup your organizational hierarchy in Fleet.
FREE
7 mins.
How to Create an Equipment Asset Tracking Alert in Fleet
How to Create an Equipment Asset Tracking Alert in Fleet
This tutorial provides the steps to create a Category InSight Alert for asset types in Fleet.
FREE
5 mins.
How to Create Linked Stops in Fleet
How to Create Linked Stops in Fleet
This tutorial will demonstrate how to create, edit and view jobs with linked stops in Fleet.
FREE
4 mins.
How to Add Drivers in Fleet
How to Add Drivers in Fleet
This quick tutorial provides a detailed walkthrough on adding new drivers to Fleet.
FREE
8 mins.
Fleet Driver Screen Overview
Fleet Driver Screen Overview
In 5 minutes learn how to maneuver key features and tasks that make up the Driver Screen in Fleet.
FREE
5 mins.
My Account: Connect Vehicles Tab (For OEM Vehicles)
My Account: Connect Vehicles Tab (For OEM Vehicles)
Learn how to maneuver and perform key tasks within the My Account Connect Vehicles tab.
FREE
7 mins.
My Account: Overview Tab
My Account: Overview Tab
Learn how to maneuver and perform tasks on the My Account Overview tab screen.
FREE
2 mins.
How to Find EV Charging Stations on the Map
How to Find EV Charging Stations on the Map
Learn how to enable, locate and view your electric vehicles (EV) on the Fleet map.
FREE
3 mins.
How to Create Electric Vehicle (EV) Reports
How to Create Electric Vehicle (EV) Reports
Learn how to create an EV InSight Alert and EV Scorecard report in Fleet.
FREE
3 mins.
Electric Vehicle (EV) KPI Scorecard
Electric Vehicle (EV) KPI Scorecard
Learn how to create a KPI Scorecard using only metrics relative to electric vehicles (EV).
FREE
5 mins.
InSight Alerts Safety Report
InSight Alerts Safety Report
In 4 minutes learn how to create a single report that displays only your created Safety Alert data?
FREE
4 mins.
Reports Safety Reports
Speeding Alert
Speeding Alert
Take 3 minutes to learn how to create a Speeding Alert that will notify you when your vehicles have exceeded the specified limit.
FREE
3 mins.
Safety Alerts Alerts
How to Create a Vehicle Safety Scorecard
How to Create a Vehicle Safety Scorecard
FREE
5 mins.
Dashboards Dashboards- Safety Dashboards
How to Create a Driver Safety Scorecard
How to Create a Driver Safety Scorecard
In 3 minutes learn how to create a Driver Safety Scorecard dashboard with safety metrics that you choose to monitor.
FREE
3 mins.
Dashboards Dashboards- Safety Dashboards
Operational Efficiency Dashboard OBT
Operational Efficiency Dashboard OBT
This lesson will walk through features of the Operational Efficiency Dashboard in Fleet.
FREE
3 mins.
Driver Score App
Driver Score App
Interested in learning about the Drive Score Coach App? Take a look at the instructional demo and detailed feature descriptions provided inside.
FREE
8 mins.
Driver Add-on Driver Apps
Viewing the Subusers Screen
Viewing the Subusers Screen
This 4 minute tutorial demonstrates how to navigate through the Fleet Subusers screen.
FREE
4 mins.
Operational Efficiency Dashboard
Operational Efficiency Dashboard
This lesson will walk through features of the Operational Efficiency Dashboard in Fleet.
FREE
3 mins.
Dashboards Admin User Op Dashboards CR Dashboards OEM
Workforce Mobile App Course
Workforce Mobile App Course
This course provides detailed descriptions, an instructional video, and hands-on experience on key features of the Workforce Mobile App.
FREE
25 min
OEM Feature Offerings
OEM Feature Offerings
Chosse your preferred OeM and view the specific features in less than 5 minutes.
FREE
5 mins.
Fleet Integrated Video Installation
Fleet Integrated Video Installation
Verizon Connect Fleet Integrated Video Installation (Model 2)
FREE
2 mins.
Integrated Video
How To: Fleet Access & Log In
How To: Fleet Access & Log In
This course will guide you through the Fleet access and log in process.
FREE
2 mins.
Admin User
Fleets & Teams Course
Fleets & Teams Course
Take a look! In this course, you will obtain guided hands-on experience setting up fleets and teams while obtaining relevant information about each process step as it relates to the overall goal.
FREE
10 mins.
Admin OEM
Workforce for Planners
Workforce for Planners
This training provides detailed information, step-by-step instructions and demonstrations on key components of the applications used by Planners.
FREE
45 mins.
Planner Planner Add-on Platform Features
How to Setup an Integrated Video Report - OBT
How to Setup an Integrated Video Report - OBT
In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.
FREE
3 mins.
HOS Adverse Driving Conditions
HOS Adverse Driving Conditions
This tutorial will provide details about Hours of Service Adverse Driving Conditions, and guide you through the steps to enable this feature in WorkPlan. Next step guidance is provided at the completion of each screen. You must complete each screen of this quick tutorial to receive course credit.
FREE
5 mins.
Driver
Viewing Camera Statuses in Fleet
Viewing Camera Statuses in Fleet
This tutorial details how to access the Camera List, check camera connection status, update camera status, and identify camera connection issues in Fleet.
FREE
7 mins.
Integrated Video Mobile App
Integrated Video Mobile App
This course will guide you through key features and tasks offered within the Fleet Integrated Video mobile app.
FREE
5 mins.
Fleet Add-on Integrated Video
Integrated Video Feature Overview
Integrated Video Feature Overview
This lesson provides insight on key components of the integrated video... how it works to notify you of harsh driving events using AI video analysis.
FREE
6 mins.
Fleet InSight Alerts Inbox Overview
Fleet InSight Alerts Inbox Overview
In just 3 minutes, experience a detailed overview of the InSight Alert Inbox features in Fleet.
FREE
3 mins.
How to Create, Assign and Locate Assets on the Map
How to Create, Assign and Locate Assets on the Map
This tutorial provides an overview of fleet assets, and demonstrates how to create, assign and view assets on the Fleet map.
FREE
7 mins.
Fleet AEMP 2.0 - How to Connect & Manage Assets
Fleet AEMP 2.0 - How to Connect & Manage Assets
This tutorial demonstrates how to access, connect, and order AEMP 2.0 assets within the Fleet platform.
FREE
4 mins.
Fleet Asset Report AEMP 2.0 Datapoints
Fleet Asset Report AEMP 2.0 Datapoints
This tutorial demonstrates how to create and identify datapoints for mixed assets, to include AEMP 2.0 in the Fleet Asset Summary report.
FREE
2 mins.
Setting Up Base Markers in Fleet Hierarchy
Setting Up Base Markers in Fleet Hierarchy
Quick tutorial step-by-step on setting up Base Markers in the Fleet Hierarchy.
FREE
2 min
Fleet Road Editor Course
Fleet Road Editor Course
The Fleet Road Editor course provides a detailed instructional demonstration on key features and tasks of the Road Editor tool in Fleet.
FREE
15 min
Admin User
Fleet Tags Course
Fleet Tags Course
This training provides detailed instructions and demonstration on the creation of vehicle, driver, and marker tags in Fleet.
FREE
3 min
Admin User OEM
Marker Categories eTutorial
Marker Categories eTutorial
This course will provide detailed guidance and hands-on experience with features and tasks on the Marker Category screen in Fleet.
FREE
5 minutes
Fleet User Fleet Onboarding Admin User OEM
Fleet Markers Course
Fleet Markers Course
Take a look! This course provides detailed instructions and demonstrations on the new improved Marker Tab layout and the various ways to create and setup markers in the Fleet Markers Tab.
FREE
20 min
Admin User
Roadside Assistance
Roadside Assistance
Take a look! Find out how to use Roadside Assistance in Fleet.
FREE
3 mins.
Admin User Admin Add-on Platform Features
How to Create an InSight Alert in Fleet
How to Create an InSight Alert in Fleet
In just 7 minutes, view a step by step walkthrough on how to create and delete an InSight Alert in Fleet.
FREE
7 mins.
Wrong Order Alert
Wrong Order Alert
In 4 minutes learn how to create an alert that notifies you when a driver goes off the planned route for the day.
FREE
4 mins.
Alerts Op Alerts CR Alerts
Vehicle Utilization Scorecard
Vehicle Utilization Scorecard
Learn in 3 minutes how to create a vehicle utilization specific scorecard that can reduce your costs and keep you informed about the state of your business operations.
FREE
3 mins.
Dashboards Op Dashboards CR Dashboards
Late Alert
Late Alert
In 4 minutes learn how to create a Late Alert that will notify you when a driver is not going to make the next stop on time. This will allow you to take a proactive approach to avoid a negative customer interaction.
FREE
4 mins.
Alerts
Harsh Braking Alert
Harsh Braking Alert
Take 4 mins. to learn how to quickly create a Harsh Braking alert that will notify you when a driver experiences an unexpected event while driving.
FREE
4 mins.
Safety Alerts Alerts
Panic Alert
Panic Alert
This eTutorial demonstrates how to create a Panic Alert that can quickly assist your drivers and notify you in an emergency situation.
FREE
10 mins.
Safety Alerts panic alert safety Alerts
Airbag Deployed Alert
Airbag Deployed Alert
In 6 mins. learn how to create an URGENT Airbag Deployed Alert which will notify you immediately when an airbag is deployed in one of your vehicles on the road.
FREE
6 mins.
Safety Alerts safety Alerts
Running Late Alert
Running Late Alert
In 5 minutes learn how to create a Running Late alert that will notify you when drivers are running behind on their scheduled route.
FREE
5 mins.
Alerts Op Alerts
Fuel Purchase History Report
Fuel Purchase History Report
Learn in 3 minutes how to create a report that shows how much fuel your vehicles are using over a specified period of time. This report enables you to analyze costs and make adjustments as needed.
FREE
3 mins.
Reports Fleet Cost Reduction Series
Hardware Installation Video
Hardware Installation Video
Are you a visual learner? This video provides a detailed walk-through of the steps to install Fleet vehicle and asset units.
FREE
2 mins.
Installation
Live Hardware Installation (CalAmp LMU3640) Video
Live Hardware Installation (CalAmp LMU3640) Video
This video will guide you step-by-step through a Fleet CalAmp LMU 3640 hardware installation. You will receive key step callouts throughout the process to ensure step and equipment identification. Take a look!
FREE
2 min
Installation
Troubleshooting CalAmp Non-Reporting Units
Troubleshooting CalAmp Non-Reporting Units
This tutorial provides step-by-step troubleshooting tips for non-reporting CalAmp units. You may also print the steps as needed.
FREE
2 min
Troubleshooting
Live Hardware Installation (LMU 3600/LMU 4200)  Video
Live Hardware Installation (LMU 3600/LMU 4200) Video
This video will guide you step-by-step through a Fleet hardware installation. You will receive key step callouts throughout the process to ensure step and equipment identification. Take a look!
FREE
3 min
Installation
Live Hardware Installation (Light-Duty Xirgo XT6300) Video
Live Hardware Installation (Light-Duty Xirgo XT6300) Video
This video will guide you step-by-step through a Fleet LightDuty Xirgo XT6300 hardware installation.
FREE
2 min
Installation
Identifying Fleet Hardware
Identifying Fleet Hardware
What hardware is on your vehicle or asset? This tutorial will provide a detail look at each Vehicle and Asset hardware type used by Verizon Connect Fleet.
FREE
2 min
Troubleshooting Xirgo XT6372
Troubleshooting Xirgo XT6372
Need help troubleshooting Xirgo XT-6372 hardware issues? Take a look inside at troubleshooting techniques used by our professionals.
FREE
2 min
Troubleshooting
How to Create a Non-Reporting Unit Health Report in Fleet
How to Create a Non-Reporting Unit Health Report in Fleet
This tutorial provides an instructional demonstration of the steps to create a Unit Health Report in Fleet.
FREE
4 mins.
How to Create an Electric Vehicle (EV) InSight Alert
How to Create an Electric Vehicle (EV) InSight Alert
Learn how to create an electric vehicle (EV) specific InSight Alert in Fleet.
FREE
5 mins.
Troubleshooting CalAmp NRU Steps
Troubleshooting CalAmp NRU Steps
This document provides the CalAmp non-reporting unit troubleshooting steps covered within the tutorial.
FREE
2 min.
Troubleshooting
Troubleshooting VT-400
Troubleshooting VT-400
Take a moment to printout or review online steps to troubleshoot your VT-400 Unit.
FREE
2 min
Troubleshooting
Troubleshooting Powered Asset Tracker TTU 2830
Troubleshooting Powered Asset Tracker TTU 2830
Take a look at the initial troubleshooting techniques used by our professionals to rectify issues with TTU - 2830.
FREE
2 min
Troubleshooting
Troubleshooting LMU - 2630
Troubleshooting LMU - 2630
Need help troubleshooting LMU - 2630 hardware issues? Take a look inside at troubleshooting techniques used by our professionals.
FREE
2 min
Troubleshooting
Asset Battery Installation
Asset Battery Installation
This lesson guides you through the steps to quickly install an asset battery.
FREE
2 min
Installation
Troubleshooting - Pairing Units to Bluetooth on Mobile Devices
Troubleshooting - Pairing Units to Bluetooth on Mobile Devices
Need to connect the unit to your mobile device? Use this reference to guide you through the setup process. You can also choose to print out the steps at any time.
FREE
2 mins.
Troubleshooting
Basic NRU (Non- Reporting Unit) Troubleshooting
Basic NRU (Non- Reporting Unit) Troubleshooting
Need steps to check your non-reporting units? Take a look at this short tutorial before contacting the Support Team...it could resolve your NRU issue.
FREE
2 min
Troubleshooting
Xirgo 2060 Troubleshooting
Xirgo 2060 Troubleshooting
Take a look at the initial troubleshooting techniques used by our professionals to rectify issues with Xirgo 2060.
FREE
2 min
Troubleshooting
How to Setup Bluetooth on Mobile Devices
How to Setup Bluetooth on Mobile Devices
Step-by-Step walkthrough
FREE
Troubleshooting
How to Test HD Diagnostic Connector for Power
How to Test HD Diagnostic Connector for Power
This lesson will guide you through the steps to test your HD Diagnostic Connector for power.
FREE
2 mins.
Troubleshooting
Troubleshooting CalAmp Diagnostic Issues
Troubleshooting CalAmp Diagnostic Issues
If your CalAmp unit is reporting, but not reporting diagnostics, perform the troubleshooting techniques provided in this lesson.
FREE
2 min
Troubleshooting
Troubleshooting Non-Powered Asset Tracker TTU - 730
Troubleshooting Non-Powered Asset Tracker TTU - 730
This tutorial provides step-by-step troubleshooting techniques used with TTU - 730 units. You may also print the steps as needed.
FREE
2 min
Troubleshooting
How to Test OBDII for Power
How to Test OBDII for Power
This lesson will guide you through the brief steps to test a OBDII for power.
FREE
2 min
Troubleshooting
Integrated Video Safety Alert
Integrated Video Safety Alert
In 4 minutes learn how to create an alert that captures and notifies you in real-time of driving events that may be dangerous to the driver or damaging to the vehicle.
FREE
4 mins.
Safety Alerts Alerts
Vehicle Route Productivity Scorecard
Vehicle Route Productivity Scorecard
Learn in 5 minutes how to create a graphical vehicle/driver productivity scorecard that measures driver performance against planned routes.
FREE
5 mins.
Dashboards Op Dashboards CR Dashboards
Excessive Idle Alert
Excessive Idle Alert
In 5 minutes learn how to create an Excessive Idle Alert that will notify you when a driver exceeds your specified reasonable idle time threshold.
FREE
5 mins.
Alerts Fleet Cost Reduction Series
Utilization Report
Utilization Report
In 3 minutes learn how to create a report that keeps track of vehicle usage in your fleet.
FREE
3 mins.
Reports
Missed Stop Alert
Missed Stop Alert
Learn in 4 minutes how to create an alert that will notify you when a driver misses a planned stop on the route.
FREE
4 mins.
Alerts
Vehicle Usage Alert
Vehicle Usage Alert
Learn in 4 minutes how to create a vehicle usage alert that will notify you when your vehicles are being used outside of scheduled work hours.
FREE
4 mins.
Alerts Op Alerts CR Alerts
Detailed HDVDS Report
Detailed HDVDS Report
Do you need specific diagnostic details about your heavy duty vehicles? Learn how to quickly create a report that will send a detailed HDVDS (Heavy Duty Vehicle Diagnostic Sensor) report at your specified delivery schedule.
FREE
3 mins.
Reports Op Reports CR Reports Fleet Cost Reduction Series
GM - How to Identify and Manage EV Data in Fleet
GM - How to Identify and Manage EV Data in Fleet
In 8 minutes, learn how to identify and manage your electric vehicle (EV) data in Fleet.
FREE
7 mins.
Scorecard Report
Scorecard Report
Take 3 minutes to learn how to create a Scorecard Report that will keep you on top of operational performance, vehicle, and driver metrics.
FREE
3 mins.
Reports Safety Reports Op Reports CR Reports
Maintenance Alert
Maintenance Alert
Take 5 minutes to learn how to create a Maintenance Alert that will notify you when scheduled vehicle maintenance is due.
FREE
5 mins.
Alerts Op Alerts CR Alerts
Fleet System Setup Details
Fleet System Setup Details
Review the system requirements needed to appropriately setup the Fleet platform for optimal utilization.
FREE
2 mins.
Admin OEM
Fleet Utilization Dashboard - OBT
Fleet Utilization Dashboard - OBT
This lesson will walk through features of the Fleet Utilization Dashboard in Fleet.
FREE
3 mins.
Engine Diagnostic Summary Report
Engine Diagnostic Summary Report
In 3 minutes learn how to create an engine diagnostic summary report that summarizes all diagnostic information received from each vehicle over the selected time.
FREE
3 mins.
Reports
Hino Insight Fleet Features
Hino Insight Fleet Features
This training course provides detailed instructions on key Hino Fleet features to include custom dashboards, custom report, maintenance integration, and pre/post-DVIRs.
FREE
30 min
OEM GM Ford Fuso Volvo RAM Hino
Hours of Service WorkPlan ELD for Drivers (Canada) Tutorial
Hours of Service WorkPlan ELD for Drivers (Canada) Tutorial
This course is a detailed “How To” demonstration on the use of Verizon Connect WorkPlan ELD to ensure compliance of Canadian HOS regulations.
FREE
16 mins
Hours of Service for Admin (USA)
Hours of Service for Admin (USA)
This quick tutorial provides insight on updates for Administrators working with Hours of Service in Fleet.
FREE
6 mins.
Hours of Service Update for Admin (Canada français)
Hours of Service Update for Admin (Canada français)
This course provides HOS admin with added updates and modifications made to the Fleet platform.
FREE
3 mins.
Spotlight App Course
Spotlight App Course
This course provides detailed instructions and hands-on demonstation on the use of the Spotlight application for Supervisors.
FREE
3 mins.
Fleet Drivers Drivers Fleet Driver Onboarding Fleet Driver Add-on Driver Driver Add-on Driver Apps
Fleet Navigation Support Tools
Fleet Navigation Support Tools
This course identifies key support tools used by admin to setup and communicate routes to NavGE on driver mobile devices.
FREE
5 mins.
Admin
Fleet Utilization Dashboard
Fleet Utilization Dashboard
This lesson will walk through features of the Fleet Utilization Dashboard in Fleet.
FREE
3 mins.
Dashboards Admin User Op Dashboards CR Dashboards OEM
Scorecard Dashboard
Scorecard Dashboard
This demonstration will guide you through the steps to create a new scorecard in Fleet.
FREE
5 mins.
Admin User Dashboards- OEM
Safety Speeding Report
Safety Speeding Report
In just 4 minutes learn how to create a single recurring report with your driver's speeding events sent directly to your inbox.
FREE
4 mins.
Reports Safety Reports
Vehicle Hours of Use Report
Vehicle Hours of Use Report
In just 3 minutes take control of your business operations and reduce costs by creating a recurring Vehicle Hours of Use report that lists each of these items in an organized format.
FREE
3 mins.
Reports
How to Create New Reports
How to Create New Reports
Learn how to create a new Fleet report in just 4 minutes!
FREE
4 mins.
Admin User Reports OEM
Fleet Integrated Video AI Events & In-cab Alerts
Fleet Integrated Video AI Events & In-cab Alerts
This 7 minute tutorial will provide an overview of the AI Dashcam event triggers and in-cab alerts, to include a demonstration on how to setup AI events and in-cab alerts for drivers and fleet managers within the Fleet platform.
FREE
7mins.
How to Setup an Integrated Video Report
How to Setup an Integrated Video Report
In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.
FREE
3 mins.
Reports Safety Reports
How to Setup an Integrated Video Alert
How to Setup an Integrated Video Alert
This eTutorial will guide you through the steps to create an Integrated Video Alert in Fleet.
FREE
4 mins.
Admin Add-on Integrated Video
How to Access View & Download Videos in Fleet
How to Access View & Download Videos in Fleet
Learn how to accurately access, view and download videos in Fleet.
FREE
4 mins.
Integrated Video integrated video
Fleet Integrated Video (Learning Path)
Fleet Integrated Video (Learning Path)
This learning path will guide you through all aspects of the Integrated Video features which include details on how integrated video works, how to access and utilize videos in Fleet, how to setup a video alert, and how to create and access video reports in Fleet.
FREE
6 Courses
Integrated Video
Fleet Vehicles Tab Overview Course
Fleet Vehicles Tab Overview Course
This course provides a detailed instructional demonstration of all key features and tasks offered on the Vehicles screen in Fleet.
FREE
10 mins.
Admin User OEM
Fleet Home Screen Overview eTutorial
Fleet Home Screen Overview eTutorial
Take a look at benefical features of the Home screen in Fleet.
FREE
3 mins.
Admin User OEM
Hours of Service Update for Admin 2022 (Canada)
Hours of Service Update for Admin 2022 (Canada)
This quick tutorial provides insight on updates for Administrators working with Hours of Service in Fleet.
FREE
3 mins.
Hours of Service WorkPlan ELD (Canada - Français)
Hours of Service WorkPlan ELD (Canada - Français)
Ce cours est une démonstration détaillée sur l'utilisation de Verizon Connect WorkPlan ELD pour assurer la conformité aux réglementations HOS canadiennes.
FREE
18 mins.
How to View Camera Statuses in Fleet
How to View Camera Statuses in Fleet
This tutorial demonstrates how to view and identify camera statuses in the Fleet application.
FREE
4 mins.
Navigation Support Tools Course
Navigation Support Tools Course
This course provides instructions, demonstrations, and hands-on experience with key tools used by administrators to monitor and manage driver navigation and routes. No registration required. Press the Register button to sign in automatically with your fleet credentials.
FREE
15 mins.
Admin Add-on
Navigation Global Edition Course
Navigation Global Edition Course
This course will guide you through the use of the Verizon Connect Navigation Global Edition application. Lessons contain detailed instructions, descriptions, and video demonstrations. No registration required. Press the Register button to sign in automatically with your fleet credentials.
FREE
10 mins.
Driver Add-on Driver Apps
How to Create & Manage Routes
How to Create & Manage Routes
This lesson will guide you through the Routing sections of the Scenarios screen, and walk through the steps to create a new route in Fleet.
FREE
7 mins.
Admin
Scenario List Panel Overview
Scenario List Panel Overview
This lesson provides a detailed guide through the List panel features within the Scenarios screen in Fleet.
FREE
5 mins.
Admin
Settings & Layout Panel Overview
Settings & Layout Panel Overview
This lesson will provide insight on how Scenarios can improve cost and operation efficiency. Obtain a detailed walkthrough of each feature on the Settings and Layout panel of the Scenario screen.
FREE
5 mins.
Admin
How to Configure Scenario Settings
How to Configure Scenario Settings
This lesson provides a detailed guide through each setting option within the Scenarios Settings.
FREE
10 mins.
Admin
Fleet Integrated Video Installation
Fleet Integrated Video Installation
Verizon Connect Fleet Integrated Video Installation (Model 2)
FREE
2 mins.
Integrated Video
How to View Camera Statuses in Fleet
How to View Camera Statuses in Fleet
This tutorial demonstrates how to view and identify camera statuses in the Fleet application.
FREE
4 mins.
Integrated Video Mobile App
Integrated Video Mobile App
This course will guide you through key features and tasks offered within the Fleet Integrated Video mobile app.
FREE
5 mins.
Fleet Add-on Integrated Video
Integrated Video Feature Overview
Integrated Video Feature Overview
This lesson provides insight on key components of the integrated video... how it works to notify you of harsh driving events using AI video analysis.
FREE
6 mins.
How to Setup an Integrated Video Report
How to Setup an Integrated Video Report
In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.
FREE
3 mins.
Reports Safety Reports
How to Setup an Integrated Video Alert
How to Setup an Integrated Video Alert
This eTutorial will guide you through the steps to create an Integrated Video Alert in Fleet.
FREE
4 mins.
Admin Add-on Integrated Video
How to View Camera Statuses in Fleet
How to View Camera Statuses in Fleet
This tutorial demonstrates how to view and identify camera statuses in the Fleet application.
FREE
4 mins.