Workplan ELD for Drivers (U.S.)
Workplan ELD for Drivers (U.S.)
This course will guide drivers step-by-step through the use of Workplan Hours of Service (HOS) on their mobile device.
FREE
10 mins.
DriverELD/Compliance
Fleet  ELD Admin Course
Fleet ELD Admin Course
This course provides instructional videos and step-by-step guidance through ELD Admin functions within the Verizon Connect Fleet application.
FREE
30 mins.
Admin
Fleet Driver ELD Training (Canada ELD)
Fleet Driver ELD Training (Canada ELD)
This course is for drivers that use Verizon Connect Electronic Logging device to maintain hours of service and ensure Canadian Transport compliance. This training will walk through relevant steps to effectively utilize this ELD application on a mobile device.
FREE
13 mins.
Driver
Fleet HOS Updates for Admin (Canada only)
Fleet HOS Updates for Admin (Canada only)
This course provides instructional videos and step-by-step guidance through ELD Admin functions within the Verizon Connect Fleet application.
FREE
3 mins.
Admin
Fleet Unidentified Driving for Admin
Fleet Unidentified Driving for Admin
IMPORTANT FMCSA Updates! Take a moment to learn about the Hours of Service Unidentified Driving tab in Fleet, and the updated FMCSA rules relevant to your drivers.
FREE
20 mins.
AdminFleet Onboarding
Fleet Navigation for Drivers
Fleet Navigation for Drivers
This eTutorial provides a detailed guide on features and use of the Verizon Connect Global Navigation application.
FREE
5 mins.
DriverFleet DriversFleet Driver Onboarding
Fleet Unidentified Driving for Drivers
Fleet Unidentified Driving for Drivers
IMPORTANT FMCSA Updates! Take a moment to learn about the Unidentified Driving features in the WorkPlan mobile device, and the beneficial rule updates by the FMCSA.
FREE
5 mins.
ELDDriverDriversELD - FLTUnidentified Miles
HOS Adverse Driving Conditions
HOS Adverse Driving Conditions
This tutorial will provide details about Hours of Service Adverse Driving Conditions, and guide you through the steps to enable this feature in WorkPlan. Next step guidance is provided at the completion of each screen. You must complete each screen of this quick tutorial to receive course credit.
FREE
5 mins.
Driver
Integrated Video Mobile App
Integrated Video Mobile App
This course will guide you through key features and tasks offered within the Fleet Integrated Video mobile app.
FREE
5 mins.
Fleet Add-onIntegrated Video
Workforce for Planners
Workforce for Planners
This training provides detailed information, step-by-step instructions and demonstrations on key components of the applications used by Planners.
FREE
45 mins.
PlannerPlanner Add-onPlatform Features
Workforce for Dispatchers - How to Create Jobs
Workforce for Dispatchers - How to Create Jobs
Take a look! This relevant course will provide details instructions, an audio demonstration, and hands-on experience to ensure confidence with the job creation process in Workforce Management.
FREE
45 mins.
DispatcherDispatcher Add-onPlatform Features
Workforce Dispatch Tab Overview
Workforce Dispatch Tab Overview
This course will guide you through key features and tasks provided within the Dispatch Tab in Fleet.
FREE
4 mins.
DispatcherDispatcher Add-onPlatform Features
Spotlight App Course
Spotlight App Course
This course provides detailed instructions and hands-on demonstation on the use of the Spotlight application for Supervisors.
FREE
3 mins.
DriverDriversDriver AppsDriver Add-onFleet DriversFleet Driver Add-onFleet Driver Onboarding
Scenarios e-Tutorial
Scenarios e-Tutorial
Learn how to utilize Scenarios within the Fleet platform. There are detailed descriptions, audio demonstrations, and hands-on opportunities within this e-tutorial.
FREE
15 mins.
PlannerPlanner Add-onPlatform Features
Roadside Assistance
Roadside Assistance
Take a look! Find out how to use Roadside Assistance in Fleet.
FREE
3 mins.
UserAdminAdmin Add-onPlatform Features
Enhanced Non-Powered Asset Tracking
Enhanced Non-Powered Asset Tracking
FREE
10 mins.
UserAssetsUser Add-on
Fleet DVIR for Trailers
Fleet DVIR for Trailers
This course will guide you through key features and tasks of the DVIR process for trailers on your mobile device.
FREE
3 min
Driver AppsDriver Add-on
Workforce for Dispatchers
Workforce for Dispatchers
This training will provide detailed instructions and demonstrations on key components of apps used by Dispatchers in Workforce.
FREE
30 mins.
DispatcherDispatcher Add-onPlatform Features
Fleet Integrated Video Installation
Fleet Integrated Video Installation
Verizon Connect Fleet Integrated Video Installation (Model 2)
FREE
2 mins.
Integrated Video
Navigation Support Tools Course
Navigation Support Tools Course
This course provides instructions, demonstrations, and hands-on experience with key tools used by administrators to monitor and manage driver navigation and routes. No registration required. Press the Register button to sign in automatically with your fleet credentials.
FREE
15 mins.
Admin Add-on
Verizon Connect Integrated Video Fleet Customer Web Portal
Verizon Connect Integrated Video Fleet Customer Web Portal
This course will provide extensive insight on the use of integrated videos within the Fleet platform.
FREE
15 mins.
Fleet Add-onIntegrated Videointegrated video
Driver Score App
Driver Score App
Interested in learning about the Drive Score Coach App? Take a look at the instructional demo and detailed feature descriptions provided inside.
FREE
8 mins.
Driver AppsDriver Add-on
Fleet Integrated Video eTutorial
Fleet Integrated Video eTutorial
This eTutorial will provide detailed feature descriptions and step-by-step walkthrough on the use of Integrated Video in Fleet.
FREE
5 mins.
Admin Add-onIntegrated Video
Integrated Video Alert eTutorial
Integrated Video Alert eTutorial
This eTutorial will guide you through the steps to create an Integrated Video Alert in Fleet.
FREE
5 mins.
Admin Add-onIntegrated Video
Fleet - My Account Course
Fleet - My Account Course
This training provides detailed descriptions, audio demonstrations, and step-by-step instructions on the My Account features of Verizon Connect Fleet.
FREE
25 min
OEMUserAdmin
Scorecard Dashboard
Scorecard Dashboard
This demonstration will guide you through the steps to create a new scorecard in Fleet.
FREE
5 mins.
OEMUserAdminDashboards-
Fleet Assets Overview
Fleet Assets Overview
This eTutorial walks through the steps to create and manage assets in Verizon Connect Fleet.
FREE
3 min
OEMCourseAdmin
Fleet Managing Drivers Course
Fleet Managing Drivers Course
Take a look! This course will provide instructional demonstrations and hands-on experience maneuvering through the Drivers Tab within Verizon Connect Fleet.
FREE
30 min
OEMUserAdmin
Fleet Tags Course
Fleet Tags Course
This training provides detailed instructions and demonstration on the creation of vehicle, driver, and marker tags in Fleet.
FREE
3 min
OEMUserAdmin
Managing Fleet Subusers Course
Managing Fleet Subusers Course
The Managing Subusers course provides detailed instruction and hands-on demonstrations on the use of Subusers in Fleet.
FREE
25 min
OEMAdmin
Marker Categories eTutorial
Marker Categories eTutorial
This course will provide detailed guidance and hands-on experience with features and tasks on the Marker Category screen in Fleet.
FREE
5 minutes
OEMUserAdminFleet UserFleet Onboarding
Trips Management in Fleet
Trips Management in Fleet
Do you have questions about setting up or managing unassigned trips in Fleet? Pick the topic of interest for details and instructions as needed.
FREE
5 mins.
AdminAdmin Add-onPlatform Features
Fleet Vehicles Tab Overview Course
Fleet Vehicles Tab Overview Course
This course provides a detailed instructional demonstration of all key features and tasks offered on the Vehicles screen in Fleet.
FREE
10 mins.
OEMUserAdmin
Fleet Road Editor Course
Fleet Road Editor Course
The Fleet Road Editor course provides a detailed instructional demonstration on key features and tasks of the Road Editor tool in Fleet.
FREE
15 min
UserAdmin
Fleet Hierarchy Course
Fleet Hierarchy Course
This course will provide a detailed instructional hands-on experience on key features and tasks necessary to create and manage your fleet hierarchy.
FREE
20 min
OEMAdmin
Fleet Home Screen Overview eTutorial
Fleet Home Screen Overview eTutorial
Take a look at benefical features of the Home screen in Fleet.
FREE
3 mins.
OEMUserAdmin
Fleet Access & Log In
Fleet Access & Log In
This lesson will quickly guide you through accessing the fleet app and the login process. Take a look!
FREE
2 mins.
OEMUserCourseAdmin
Setting Up Base Markers in Fleet Hierarchy
Setting Up Base Markers in Fleet Hierarchy
Learn how to setup your base markers within the organizational hierarchy in Fleet.
FREE
3 mins.
UserAdmin
Fleet User - Alerts Inbox
Fleet User - Alerts Inbox
This training provides a detailed walk through and instruction on the use of the InSight Alerts Inbox in the Fleet application.
FREE
3 mins.
AdminFleet Courses
How to Create New Reports
How to Create New Reports
Learn how to create a new Fleet report in just 4 minutes!
FREE
4 mins.
OEMUserAdminReports
Fleet InSight Alerts Course
Fleet InSight Alerts Course
Take a look! This course will provide an instructional demonstration and hands-on experience to guide you through the key features and tasks of the InSight Alerts screen.
FREE
20 min
OEMUserAdmin
Fleet Utilization Dashboard
Fleet Utilization Dashboard
This lesson will walk through features of the Fleet Utilization Dashboard in Fleet.
FREE
3 mins.
OEMUserAdminDashboardsCR DashboardsOp Dashboards
Fleet Markers Course
Fleet Markers Course
Take a look! This course provides detailed instructions and demonstrations on the new improved Marker Tab layout and the various ways to create and setup markers in the Fleet Markers Tab.
FREE
20 min
UserAdmin
Fleet Navigation Support Tools
Fleet Navigation Support Tools
This course identifies key support tools used by admin to setup and communicate routes to NavGE on driver mobile devices.
FREE
5 mins.
Admin
Fleet System Setup Details
Fleet System Setup Details
Review the system requirements needed to appropriately setup the Fleet platform for optimal utilization.
FREE
2 min
OEMAdmin
Operational Efficiency Dashboard
Operational Efficiency Dashboard
This lesson will walk through features of the Operational Efficiency Dashboard in Fleet.
FREE
3 mins.
OEMUserAdminDashboardsCR DashboardsOp Dashboards
Fleets & Teams Course
Fleets & Teams Course
Take a look! In this course, you will obtain guided hands-on experience setting up fleets and teams while obtaining relevant information about each process step as it relates to the overall goal.
FREE
40 min
OEMAdmin
How To: Fleet Access & Log In
How To: Fleet Access & Log In
This course will guide you through the Fleet access and log in process.
FREE
3 mins.
UserAdmin
Getting Started in Workforce Mobile
Getting Started in Workforce Mobile
Learn key steps to getting started in the Workforce Mobile app. Workforce Mobile manages job lists and forms and lets you update the status of jobs when needed.
FREE
5 mins.
Using Jobs, Forms, and DVIRs in Workforce Mobile
Using Jobs, Forms, and DVIRs in Workforce Mobile
This tutorial will guide you through the day to day tasks, that you will perform while working through assigned jobs.
FREE
5 mins.
Workforce
OEM Feature Offerings
OEM Feature Offerings
Chosse your preferred OeM and view the specific features in less than 5 minutes.
FREE
5 mins.
Hino Insight Fleet Features
Hino Insight Fleet Features
This training course provides detailed instructions on key Hino Fleet features to include custom dashboards, custom report, maintenance integration, and pre/post-DVIRs.
FREE
30 min
GMOEMRAMFusoHinoVolvoFord
Vehicle Hours of Use Report
Vehicle Hours of Use Report
In just 3 minutes take control of your business operations and reduce costs by creating a recurring Vehicle Hours of Use report that lists each of these items in an organized format.
FREE
3 mins.
Reports
Engine Diagnostic Summary Report
Engine Diagnostic Summary Report
In 3 minutes learn how to create an engine diagnostic summary report that summarizes all diagnostic information received from each vehicle over the selected time.
FREE
3 mins.
Reports
Late Alert
Late Alert
In 4 minutes learn how to create a Late Alert that will notify you when a driver is not going to make the next stop on time. This will allow you to take a proactive approach to avoid a negative customer interaction.
FREE
4 mins.
Alerts
Excessive Idle Alert
Excessive Idle Alert
In 5 minutes learn how to create an Excessive Idle Alert that will notify you when a driver exceeds your specified reasonable idle time threshold.
FREE
5 mins.
AlertsFleet Cost Reduction Series
Missed Stop Alert
Missed Stop Alert
Learn in 4 minutes how to create an alert that will notify you when a driver misses a planned stop on the route.
FREE
4 mins.
Alerts
Fuel Purchase History Report
Fuel Purchase History Report
Learn in 3 minutes how to create a report that shows how much fuel your vehicles are using over a specified period of time. This report enables you to analyze costs and make adjustments as needed.
FREE
3 mins.
ReportsFleet Cost Reduction Series
Vehicle Utilization Scorecard
Vehicle Utilization Scorecard
Learn in 3 minutes how to create a vehicle utilization specific scorecard that can reduce your costs and keep you informed about the state of your business operations.
FREE
3 mins.
DashboardsCR DashboardsOp Dashboards
Wrong Order Alert
Wrong Order Alert
In 4 minutes learn how to create an alert that notifies you when a driver goes off the planned route for the day.
FREE
4 mins.
AlertsCR AlertsOp Alerts
How to Create a Vehicle Safety Scorecard
How to Create a Vehicle Safety Scorecard
FREE
5 mins.
Dashboards-DashboardsSafety Dashboards
Maintenance Alert
Maintenance Alert
Take 5 minutes to learn how to create a Maintenance Alert that will notify you when scheduled vehicle maintenance is due.
FREE
5 mins.
AlertsCR AlertsOp Alerts
Integrated Video Safety Alert
Integrated Video Safety Alert
In 4 minutes learn how to create an alert that captures and notifies you in real-time of driving events that may be dangerous to the driver or damaging to the vehicle.
FREE
4 mins.
AlertsSafety Alerts
Running Late Alert
Running Late Alert
In 5 minutes learn how to create a Running Late alert that will notify you when drivers are running behind on their scheduled route.
FREE
5 mins.
AlertsOp Alerts
How to Create a Driver Safety Scorecard
How to Create a Driver Safety Scorecard
In 3 minutes learn how to create a Driver Safety Scorecard dashboard with safety metrics that you choose to monitor.
FREE
3 mins.
Dashboards-DashboardsSafety Dashboards
Safety Speeding Report
Safety Speeding Report
In just 4 minutes learn how to create a single recurring report with your driver's speeding events sent directly to your inbox.
FREE
4 mins.
ReportsSafety Reports
Scorecard Report
Scorecard Report
Take 3 minutes to learn how to create a Scorecard Report that will keep you on top of operational performance, vehicle, and driver metrics.
FREE
3 mins.
ReportsCR ReportsOp ReportsSafety Reports
Vehicle Route Productivity Scorecard
Vehicle Route Productivity Scorecard
Learn in 5 minutes how to create a graphical vehicle/driver productivity scorecard that measures driver performance against planned routes.
FREE
5 mins.
DashboardsCR DashboardsOp Dashboards
Troubleshooting Non-Powered Asset Tracker TTU - 730
Troubleshooting Non-Powered Asset Tracker TTU - 730
This tutorial provides step-by-step troubleshooting techniques used with TTU - 730 units. You may also print the steps as needed.
FREE
2 min
Troubleshooting
Troubleshooting LMU - 2630
Troubleshooting LMU - 2630
Need help troubleshooting LMU - 2630 hardware issues? Take a look inside at troubleshooting techniques used by our professionals.
FREE
2 min
Troubleshooting
Troubleshooting CalAmp Non-Reporting Units
Troubleshooting CalAmp Non-Reporting Units
This tutorial provides step-by-step troubleshooting tips for non-reporting CalAmp units. You may also print the steps as needed.
FREE
2 min
Troubleshooting
Seatbelt Warning Alert
Seatbelt Warning Alert
Take 5 minutes to learn how to quickly create a Seatbelt Warning Alert that will notify you when a driver is not buckled up at a speed you've set.
FREE
5 mins.
AlertsSafety Alerts
Troubleshooting CalAmp Diagnostic Issues
Troubleshooting CalAmp Diagnostic Issues
If your CalAmp unit is reporting, but not reporting diagnostics, perform the troubleshooting techniques provided in this lesson.
FREE
2 min
Troubleshooting
Troubleshooting - Pairing Units to Bluetooth on Mobile Devices
Troubleshooting - Pairing Units to Bluetooth on Mobile Devices
Need to connect the unit to your mobile device? Use this reference to guide you through the setup process. You can also choose to print out the steps at any time.
FREE
2 mins.
Troubleshooting
How to Test OBDII for Power
How to Test OBDII for Power
This lesson will guide you through the brief steps to test a OBDII for power.
FREE
2 min
Troubleshooting
Airbag Deployed Alert
Airbag Deployed Alert
In 6 mins. learn how to create an URGENT Airbag Deployed Alert which will notify you immediately when an airbag is deployed in one of your vehicles on the road.
FREE
6 mins.
AlertssafetySafety Alerts
Live Hardware Installation (LMU 3600/LMU 4200)  Video
Live Hardware Installation (LMU 3600/LMU 4200) Video
This video will guide you step-by-step through a Fleet hardware installation. You will receive key step callouts throughout the process to ensure step and equipment identification. Take a look!
FREE
2 min
Installation
Live Hardware Installation (CalAmp LMU3640) Video
Live Hardware Installation (CalAmp LMU3640) Video
This video will guide you step-by-step through a Fleet CalAmp LMU 3640 hardware installation. You will receive key step callouts throughout the process to ensure step and equipment identification. Take a look!
FREE
2 min
Installation
Panic Alert
Panic Alert
This eTutorial demonstrates how to create a Panic Alert that can quickly assist your drivers and notify you in an emergency situation.
FREE
10 mins.
Alertssafetypanic alertSafety Alerts
Identifying Fleet Hardware
Identifying Fleet Hardware
What hardware is on your vehicle or asset? This tutorial will provide a detail look at each Vehicle and Asset hardware type used by Verizon Connect Fleet.
FREE
2 min
Live Hardware Installation (Light-Duty Xirgo XT6300) Video
Live Hardware Installation (Light-Duty Xirgo XT6300) Video
This video will guide you step-by-step through a Fleet LightDuty Xirgo XT6300 hardware installation.
FREE
2 min
Installation
Speeding Alert
Speeding Alert
Take 3 minutes to learn how to create a Speeding Alert that will notify you when your vehicles have exceeded the specified limit.
FREE
3 mins.
AlertsSafety Alerts
Harsh Braking Alert
Harsh Braking Alert
Take 4 mins. to learn how to quickly create a Harsh Braking alert that will notify you when a driver experiences an unexpected event while driving.
FREE
4 mins.
AlertsSafety Alerts
Video - Setting Up Base Markers in Fleet Hierarchy
Video - Setting Up Base Markers in Fleet Hierarchy
FREE
Integrated Video Alert Report
Integrated Video Alert Report
In 3 minutes learn how to create a recurring report that captures video events within a timeframe you've specified.
FREE
3 mins.
ReportsSafety Reports
Workforce Mobile App Course
Workforce Mobile App Course
This course provides detailed descriptions, an instructional video, and hands-on experience on key features of the Workforce Mobile App.
FREE
25 min
Basic NRU (Non- Reporting Unit) Troubleshooting
Basic NRU (Non- Reporting Unit) Troubleshooting
Need steps to check your non-reporting units? Take a look at this short tutorial before contacting the Support Team...it could resolve your NRU issue.
FREE
2 min
Troubleshooting
Asset Battery Installation
Asset Battery Installation
This lesson guides you through the steps to quickly install an asset battery.
FREE
2 min
Installation
InSight Alerts Safety Report
InSight Alerts Safety Report
In 4 minutes learn how to create a single report that displays only your created Safety Alert data?
FREE
4 mins.
ReportsSafety Reports
Setting Up Base Markers in Fleet Hierarchy
Setting Up Base Markers in Fleet Hierarchy
This tutorial provides both video and printable step-by-step walk through on setting up markers in Fleet.
FREE
3 mins.
Fleet Map Overview
Fleet Map Overview
Take a Look! In this course, you will receive detailed descriptions and instructional videos of key features offered within the Fleet Map.
FREE
15 min
User
Troubleshooting CalAmp NRU Steps
Troubleshooting CalAmp NRU Steps
This document provides the CalAmp non-reporting unit troubleshooting steps covered within the tutorial.
FREE
2 min.
Troubleshooting
Xirgo 2060 Troubleshooting
Xirgo 2060 Troubleshooting
Take a look at the initial troubleshooting techniques used by our professionals to rectify issues with Xirgo 2060.
FREE
2 min
Troubleshooting
Troubleshooting Xirgo XT6372
Troubleshooting Xirgo XT6372
Need help troubleshooting Xirgo XT-6372 hardware issues? Take a look inside at troubleshooting techniques used by our professionals.
FREE
2 min
Troubleshooting
WorkPlan Driver Training - Starting Your Day - Logging In - AOBRD (Canada Only)
WorkPlan Driver Training - Starting Your Day - Logging In - AOBRD (Canada Only)
This training provides detailed instruction and demonstration of the login process in the WorkPlan application.
FREE
10 mins.
How to Test HD Diagnostic Connector for Power
How to Test HD Diagnostic Connector for Power
This lesson will guide you through the steps to test your HD Diagnostic Connector for power.
FREE
2 mins.
Troubleshooting
Hardware Installation Video
Hardware Installation Video
Are you a visual learner? This video provides a detailed walk-through of the steps to install Fleet vehicle and asset units.
FREE
2 mins.
Installation
How to Setup Bluetooth on Mobile Devices
How to Setup Bluetooth on Mobile Devices
Step-by-Step walkthrough
FREE
Troubleshooting
Troubleshooting VT-400
Troubleshooting VT-400
Take a moment to printout or review online steps to troubleshoot your VT-400 Unit.
FREE
2 min
Troubleshooting
Troubleshooting Powered Asset Tracker TTU 2830
Troubleshooting Powered Asset Tracker TTU 2830
Take a look at the initial troubleshooting techniques used by our professionals to rectify issues with TTU - 2830.
FREE
2 min
Troubleshooting
Vehicle Usage Alert
Vehicle Usage Alert
Learn in 4 minutes how to create a vehicle usage alert that will notify you when your vehicles are being used outside of scheduled work hours.
FREE
4 mins.
AlertsCR AlertsOp Alerts
Detailed HDVDS Report
Detailed HDVDS Report
Do you need specific diagnostic details about your heavy duty vehicles? Learn how to quickly create a report that will send a detailed HDVDS (Heavy Duty Vehicle Diagnostic Sensor) report at your specified delivery schedule.
FREE
3 mins.
ReportsCR ReportsOp ReportsFleet Cost Reduction Series
Utilization Report
Utilization Report
In 3 minutes learn how to create a report that keeps track of vehicle usage in your fleet.
FREE
3 mins.
Reports